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SHIPPING INFORMATION:
Please note that we have only two delivery options - one for UK Mainland and the other for some addresses in Northern Ireland, the Scottish Highlands and offshore Islands. We are unable to deliver outside these areas. In a very few cases the Highlands and Islands rate may be subject to surcharge. If this is the case then we will let you know prior to processing your order.
Happy shopping and THANK YOU for visiting our store
RETURN POLICY:
Your phone / accessories are covered by a one year warranty. All repairs are carried out either at our premises or at a facility nominated by us, unless an Onsite Warranty is ordered.
You should not return any items to us without contacting us first and obtaining a RMA (‘returns mandate authority’) number which must be clearly written on the outside of any package sent to us. This number enables us to quickly identify your product and return it to you quicker. Any package returned to us without a RMA number clearly visible will be refused.
Initially if you need to return a product we ask that you arrange its return and pay the cost (this avoids you having to stay in all day for our courier to collect). We will refund the cost of your postage when we return the item to you (also at our cost).
If in any doubt please call or email us to clarify.
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